Tables HQ is purpose-built for fine dining — orchestrating every moment of service from the first reservation to the final bill, across your entire front and back of house team.
From the moment a guest books to the moment they leave, Tables HQ keeps your whole team in perfect sync.
The floor plan tracks every table through a 10-state lifecycle — from Available to Cleaning — so your Host, servers, and managers always know exactly where each table stands. The live dashboard gives management a real-time overview of occupancy, active orders, course pacing, delayed tables, and estimated revenue at a glance. Delay alerts surface only to managers so servers stay focused. Move, Merge, or Split tables mid-service without losing any order data.
Your team operates with precision on the floor while management stays fully informed from the dashboard — no hovering, no guesswork, just a service that runs itself.
A real-time ticket board with station filtering — Grill, Sauté, Pastry, Garde Manger, Fish, and Bar. Chefs see food stations only; Sommeliers see Bar only. Each ticket shows a live elapsed timer that turns red at 20 minutes, and tickets are sorted oldest-first so the longest-waiting course never gets buried.
Every station sees only what's relevant — fewer errors, faster execution, and a kitchen that communicates without the noise.
Fire, hold, mark ready, and serve each course with one tap. A 5-second quick-undo toast appears after every action so staff can correct mistakes instantly — no navigation required. Full undo support for Unacknowledge, Unready, and Unserved, each role-gated for accountability.
Every dish arrives at the perfect moment — and when something needs correcting, it's fixed before the guest ever notices.
Date-based reservations with double-booking prevention and capacity validation. Guest CRM autocomplete links bookings to existing guest profiles, building reservation history over time. A public-facing booking wizard lets guests self-book 24/7 — time slots show Available, Limited, or Full in real time. Optionally collect a deposit at booking via Stripe, with configurable cancellation windows and automatic refund or forfeit logic. Confirmation emails sent automatically.
Fill your restaurant around the clock — guests book and pay themselves while your team focuses entirely on the guests already in the room.
Try the live booking pageSplit bills three ways — by seat (proportional), evenly, or custom amounts. Each split is paid independently so guests can mix card, cash, and comp. Stripe Terminal handles card-present payments with a guided reader flow, and a built-in recovery prompt handles page reloads mid-payment so no charge is ever orphaned.
Guests settle exactly the way they want — quickly and without friction — so your tables turn faster and no revenue is ever lost.
Revenue summary, voids & discounts (including refunds issued), covers & traffic, daily breakdown, day-of-week pattern, hourly service window, top-10 menu items, revenue by category, reservation metrics, menu mix, and per-server performance (Owner & Admin only). Period-over-period comparison with ↑/↓ delta indicators. Export everything as a single CSV for Excel or your accountant.
Stop guessing, start deciding — know exactly which dishes drive revenue, which hours fill your room, and how every server on your team is performing.
Tables HQ ships with 8 distinct staff roles — each with purpose-built views and permissions so everyone sees exactly what they need and nothing they don't.
Manages arrivals, walk-ins, and the waitlist. Seats guests, moves tables, and keeps the floor running smoothly from the moment the door opens.
Places orders, paces courses, and presents bills. The My Tables toggle keeps their view focused on their own section only.
Sees only the Bar station on the kitchen display. Manages wine pairings and beverage courses without distraction from food tickets.
Bridges kitchen and floor. Coordinates course readiness and ensures every plate leaves the pass at exactly the right moment.
Sees food stations only on the KDS — Grill, Sauté, Pastry, Garde Manger, Fish. Acknowledges and marks courses ready within their station.
Full service oversight — delay badges, merge/split tables, apply discounts, unserve courses, and access the audit log. No access to financial reports.
All manager permissions plus financial reports, server performance data, and period-over-period revenue analysis. The full business picture in one place.
Complete platform control — user management, role assignment, MFA administration, on-demand archiving, and all financial data. Typically the restaurant owner or IT lead.
Tables HQ runs in any modern browser — no proprietary terminals, no expensive hardware contracts. Use what your team already has, or pick the right device for each role.
Host stand, Manager oversight, and Owner reporting. The full-screen view gives managers complete visibility of the floor, financials, and service at a glance.
Kitchen Display System and Bar — mounted on a stand, a large iPad gives chefs and sommeliers a clear, real-time ticket board for their station without clutter.
Servers on the floor — lightweight and pocket-friendly, a phone or mini tablet lets servers place orders, pace courses, and present bills without leaving the guest's side.
The only dedicated hardware you'll need is a Stripe Terminal reader for card-present payments — a compact, widely-used card reader available directly from Stripe. No proprietary payment terminals, no long hardware contracts. An Epson thermal receipt printer is optional (browser print is always available as a fallback). Hardware costs are not included in the subscription.
Tables HQ is designed to be configured once and run reliably every service. A few hours of setup — your floor plan, menu, team, and kitchen stations — and your whole operation is ready to go.
Create rooms and add tables with names and seating capacity. Organise your floor plan logically — the system handles the rest.
Add menu categories and items with pricing, allergens, and course numbers. Create tasting menus with per-course wine pairings — ready before service begins.
The Admin creates a login for every team member — Host, Server, Sommelier, Chef, and more — and assigns each their role. Everyone accesses only what they need.
Set up your kitchen display stations — Grill, Sauté, Pastry, Garde Manger, Fish, and Bar. Chefs see food tickets only; the Sommelier sees Bar only. The Host manages the floor from the front.
Greet guests, assign a server, and place orders in seconds. The kitchen sees everything instantly on their display.
Fire each course at exactly the right moment. Split the bill however guests prefer and settle up.
The live dashboard gives managers and owners a real-time view of occupancy, revenue, delayed tables, and course pacing during service. After service, run financial reports to understand revenue trends, top-performing dishes, server performance, and period-over-period comparisons — then export to CSV for your accountant.
Every Tables HQ plan includes the same robust security stack — no add-ons, no compliance bolt-ons. Your guest data, financial records, and staff access are protected from the moment you go live.
Every staff member logs in with a second verification step via any Authenticator app — Google, Microsoft, or similar. Quick QR code setup with recovery codes included.
Every action is role-gated server-side — not just in the UI. Staff can only see and do exactly what their role permits, enforced on every API call.
Every invoice action — payment, discount, void, refund, split — is logged with staff attribution and a timestamp. Searchable by date, table, staff member, and action type.
Audit logs are retained for a full year — longer than financial records — so owners have everything they need for reconciliation, disputes, or staff accountability.
Staff reset their own passwords via a time-limited secure email link — no admin involvement required. Reduces risk of shared passwords and admin bottlenecks.
If a page reloads mid-payment, the Stripe PaymentIntent is recovered automatically. No guest is ever charged twice and no payment is ever lost.
Settled records are automatically archived after 180 days. Financial reports include archived data transparently — nothing is ever lost, just organised.
The public booking page is rate-limited to 10 requests per minute per IP, protecting your reservation system from bots and automated abuse.
"As a restaurant owner, you need complete confidence that your financial records, guest data, and staff activity are fully protected. Tables HQ gives you the audit trail and access controls to hold your team accountable — and the peace of mind to focus on running your restaurant."
Built for owners who care about accountabilityMost restaurant software is built for high-volume casual dining and retrofitted for fine dining. Tables HQ is purpose-built from the ground up for the precision and complexity that fine dining demands.
| Tables HQ | Standard Restaurant POS | |
|---|---|---|
| Fine Dining Operations | ||
| 10-state table lifecycle (Available → Cleaning) Every table has a precise status at all times — so your team always knows what's happening on the floor without asking. |
— | |
| Course pacing — fire, hold, ready, served | — | |
| Kitchen display with station-role filtering | Basic KDS only | |
| Delay alerts visible to management only | — | |
| Move, Merge & Split tables mid-service | Move only | |
| Tasting menus with per-course wine pairings | — | |
| Split bill by seat, evenly, or custom amounts | Even split only | |
| Quick-undo after every course action Fired a course too early? A 5-second toast lets staff reverse the action before the kitchen reacts — no awkward corrections mid-service. |
— | |
| Guest CRM with allergen & dietary tracking | Paid add-on | |
| 11-section financial reports & CSV export | Basic reporting | |
| Per-server performance reporting | — | |
| Security & Trust | ||
| Two-factor authentication (2FA) for all staff | — | |
| 8 distinct role-based access levels | 2–3 roles typical | |
| Role-gated access enforced on every action Permissions are enforced at the server level — not just hidden in the UI. A server cannot access manager functions even if they know the URL. |
UI-level only | |
| Full audit log with 365-day retention | — | |
| Self-service password reset via secure email link | Admin reset only | |
| Rate-limited public booking (anti-abuse) Your online booking page is protected from bots flooding your reservation system with fake bookings. |
— | |
| Stripe payment recovery on interrupted transactions If a device loses connection mid-payment, the transaction is recovered automatically. No guest is charged twice and no payment is lost. |
— | |
| Nightly data archiving with long-term retention | — | |
Comparison reflects commonly available features in standard restaurant POS systems. Features and pricing vary by provider.
We are looking for a small number of fine dining restaurants to join our founding pilot. In return for your feedback, Tables HQ is completely free for the first 6 months — with direct access to the team throughout.
One plan, all features included. Priced by covers so you only pay for the size of your restaurant.
Managed hosting included. Every subscription includes fully managed cloud hosting — no servers to configure, no infrastructure to maintain. Prefer to run it on your own infrastructure? Self-hosted deployment is available on request.
A one-time setup fee of £399 applies per site — covering floor plan configuration, menu import, booking schedule, and a live onboarding walkthrough with your management team. Waived for groups taking 3 or more sites simultaneously. Covers = total seated capacity of your dining room. All features included at every tier. Unlimited staff accounts. No add-ons. Card payment processing charged separately by Stripe at standard Terminal rates. 30-day free trial available on all tiers — no card required. Annual plans billed upfront. All prices exclude VAT. Talk to us if you're unsure which plan fits.
We'd love to show you how Tables HQ can work for your team. Fill in the form and we'll be in touch within one business day.